Diana Chitchiyan, UX Designer & Researcher
I'm a UX Designer and Researcher with first hands-on experience in qualitative and quantitative research methods, including usability testing, interviews, and survey design. My background in visual design helps me translate research findings into actionable design solutions and prototypes. I focus on evidence-based decisions that balance user needs with business goals and technical feasibility.
Content Review: From Design to Usability Testing
2025
Usability testing to understand how external reviewers interact with shared content and what they need to give effective feedback — informing a redesigned review workflow.
→ View Case Study 2
Text Editor: Discovering How Users Actually Work
2024
User research revealed users don't create content in-platform — leading to a product repositioning from editor to content management system.
→ View Case Study 1
Critical Review: Learnings From My First UX Project
2021
A student project revisited — what worked, what didn't, and what I'd do differently with 3 more years of experience.
→ View Case Study 3
Job Seeker App: Generative Research
ONGOING
Generative research to understand how job seekers manage their search and what support they need to stay organized and motivated.
→ View Case Study 4